thomas.wieberneit@aheadcrm.co.nz
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Customer Service in a World of Ambient Computing – The Service Center View

Customer Service in a World of Ambient Computing – The Service Center View

by Thomas Wieberneit | Sep 1, 2017 | Blog

A few weeks ago I wrote an article about customer service in a world of ambient computing. This article looked at customer service from a customer’s point of view. In it I described how I see customer service getting humanized again by leveraging the advances in AI...

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