CRM Evolution – Some not so random Thoughts

CRM Evolution 2015 was a very vibrant conference with lots of discussion that included a number of high profile industry influencers. For me as a first time attendee it was amazing how approachable many of these people are. But then this might come with the territory....

Top 5 Tips for Retailers to connect with Customers

A few days ago I was asked for my top 5 tips for retailers on how to connect with their customers, limited to 100 words. For a topic that one could write a novel on … Well, here is my answer: –       Help customers solving their problem. This distinguishes and...

SocialMeetsCRM exhibits at retail australasia summit and expo

SocialMeetsCRM is happy to announce our presence at the retail australasia Expo & Summit that takes place on May 21 and 22. Together with our partner AdvanceRetail we will exhibit our integrated loyalty and coupon solution for Retail. Offer your customers the ease...

Social Shopping – A Retail Future

A while ago I blogged about threats and solutions in the retail industry that have their origin in rise of social media; with this post I would like to continue on this topic, focusing on possible solutions for retail companies. This blog also ties in to a recent...