eCommerce is Dead! Long live iCommerce!

eCommerce is Dead! Long live iCommerce!

My new column article on how to take advantage of AI and MachineLearning in eCommerce is live on CustomerThink. It gives you background and actionable information, answering pressing questions like ‘Where does AI come into the picture’?

Not wanting to spoil, here a little hint: There is far more than merely product recommendations.