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Navigating the K-Shaped Economy: Zoho’s Enterprise Strategy, AI, and True Value

Navigating the K-Shaped Economy: Zoho’s Enterprise Strategy, AI, and True Value

by Thomas Wieberneit | Mar 4, 2026 | Blog, Sponsored

During ZohoDay 2026 in Austin, I had the opportunity to sit down and chat with Tony Thomas, the head of Zoho US. Tony has been in this role for just over a year, navigating an economic and technological landscape that got ever more complex. Our conversation...

The New Enterprise Moat? Zoho’s AppOS and Stack Sovereignty Signal the End of Fragmented SaaS

by Thomas Wieberneit | Feb 23, 2026 | Blog

ZohoDay 2026 is in the books, and it has again been an intense two days of information and discussions, starting off with some impressive statistics. In time for its 30th anniversary, Zoho crossed the milestones of one million paying customers and an eye watering...
Zoho One: Did 75,000 Customers Find the Sweet Spot?

Zoho One: Did 75,000 Customers Find the Sweet Spot?

by Thomas Wieberneit | Dec 1, 2025 | Analysis, Blog

Zoho aspires to deliver the operating system for businesses with the goal of driving customers’ margins by unifying business operations on one single technology platform. The most important part for delivering this vision is Zoho One.  Zoho One is...
The Great GenAI Divide: Debunking the Myth of 95% Failure

The Great GenAI Divide: Debunking the Myth of 95% Failure

by Thomas Wieberneit | Oct 31, 2025 | Analysis, Blog

These days, we are drowning in conflicting information about the value of generative and/or agentic AI. I, myself am researching for good studies that dive into the ROI that is generated by this technology, with limited success. Most information is anecdotal, or comes...
Zoho goes all in with AI – bold or inevitable?

Zoho goes all in with AI – bold or inevitable?

by Thomas Wieberneit | Jul 24, 2025 | Analysis, Blog

The news On July 17, 2025 Zoho launched Zia LLM and deepened its AI portfolio with agents, an agent builder, MCP support and an agent marketplace. Key announcements from the press release include: In-House LLM: Zoho has developed its own large language model, Zia LLM,...
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