thomas.wieberneit@aheadcrm.co.nz
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SAP Connect 2026: The Autonomous Enterprise Clocks In, CX Gets a Cameo

SAP Connect 2026: The Autonomous Enterprise Clocks In, CX Gets a Cameo

by Thomas Wieberneit | Oct 7, 2026 | Analysis, Blog

SAP used its Las Vegas keynote to put the autonomous enterprise into general availability. Customer experience got two minutes on stage and found its real airtime in the executive Q&A. The News Five months after introducing the autonomous enterprise at Sapphire...
Sapphire 2026 – What SAP actually did for CX

Sapphire 2026 – What SAP actually did for CX

by Thomas Wieberneit | May 15, 2026 | Analysis, Blog

SAP Sapphire 2026 was a major platform announcement, a competitive shot at ServiceNow, a coherent acquisition story across Reltio, Dremio and Prior Labs. It featured an Anthropic partnership that puts Claude at the center of the SAP Business AI Platform. For anyone...

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Recent Blog Posts

  • SAP Connect 2026: Autonomous CX Steps Out of the Kitchen
  • SAP Connect 2026: The Autonomous Enterprise Clocks In, CX Gets a Cameo
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