by Thomas Wieberneit | Jul 1, 2025 | Analysis, Blog |
The news On June 25, Creatio announced the launch of version 8.3 of its platform, dubbed as the “Twin release”. The release features new prebuilt role-based AI agents, a unified conversational interface, and AI-powered no-code development tools. These new capabilities are natively embedded into the core of the platform. According to Creatio, the “Twin” release reflects the company’s vision of AI as a collaborative force within the enterprise. Katherine Kostereva, CEO at Creatio, stated, “Our approach is human-centric. With this release, we continue to expand our AI-native platform, placing unified, actionable, and composable AI automation at the very core of Creatio. The 8.3 release takes our AI automation to a new level, empowering organizations to transform processes and deliver results like never before.” Key innovations in this release include Natively Embedded AI and a Unified Conversational Interface: The 8.3 “Twin” Release advances Creatio’s AI-native strategy by embedding Creatio’s AI deeper into and across every layer of the platform. Creatio.ai is designed to power real-time automation, provide grounded recommendations, and offer a seamless natural language experience. Users can now interact with Creatio using natural language as the default mode through a refreshed, AI-optimized interface. The assistant utilizes retrieval-augmented generation (RAG) to provide responses based on company-specific context. These conversational capabilities are natively available across Creatio’s web and mobile applications, as well as within productivity tools such as MS Outlook and MS Teams. Prebuilt, Role-Based AI Agents: The release introduces new prebuilt, role-based AI agents that cover sales, service, marketing and development. These agents are designed to help employees and customers achieve business results faster. AI-Powered No-Code Development: Creatio 8.3 enhances...
