thomas.wieberneit@aheadcrm.co.nz
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How Zendesk moves the needle in customer service

How Zendesk moves the needle in customer service

by Thomas Wieberneit | Jan 12, 2024 | Analysis, Blog, News

The news On January 8, 2024, Zendesk announced the acquisition of Klaus, “the industry leading AI-powered quality management platform”. With AI driving a rapid increase in customer service interactions it is necessary for customer service teams to become more...

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