by twieberneit | May 24, 2021 | Blog, CRMKonvos |
The CRMKonvos gang had the pleasure to host a show with R “Ray” Wang, one of the most renowned analysts of topics Digitalisation to Digital Transformation around. Ray is the CEO of Silicon Valley based Constellation Research Inc. He co-hosts DisrupTV, a weekly enterprise tech and leadership webcast that averages 50,000 views per episode and blogs at www.raywang.org. His ground-breaking best selling book on digital transformation, Disrupting Digital Business, was published by Harvard Business Review Press in 2015. Ray’s new book about Digital Giants and the future of business titled Everybody Wants to Rule The World will be released July 2021. Ray is well quoted, one of the most regarded analysts around and frequently interviewed in media outlets such as the Wall Street Journal, Fox Business, CNBC, Yahoo Finance, Cheddar, and Bloomberg. And now he participates in a CRMKonvo. With his new book about to be released, what better time is it to talk about what it takes to rule the world. Platform? Ecosystem? Guts? or just plain luck? Well, as you can expect, Ray has some very distinct answers that he presents in his usual very convincing and vivid way. The digital giants rule, unless the playing field gets changed. How does it need to get changed? Well, listen to our CRMKonvo – and later read his...
by twieberneit | Jul 11, 2016 | Blog |
After some investigation into SME CRM Nimble and Freshsales and travel management software traform today is the day of a reflection on customer orientation in one of the industries that managed to become almost indispensable in our lives. Banks. So let me tell you A Bank Tale of Mystery and Imagination But not an invented one. This is life in 2016. Imagine the following extremely uncommon scenario: You want a mortgage for a house. Imagine also that you have a fairly good income, so you want to pay down fast. After all interest rates in NZ are still pretty high compared to other developed nations – although they are very low for NZ standards. And remember – one of the basic premises of neoliberalism is that everybody has equal negotiation powers (the Kiwi in me says “Yeah, right” to that one …). What are the variables you have in a mortgage? The total amount, interest rate, pay down period, term of fixing the interest rate, unless you go floating, that is, and the start of the pay down. So you start doing some maths on what you are able and willing to regularly pay and start negotiating a rate, finally coming to an agreement, clearly communicating that you want a fixed term of one year, and a calculated pay down period of, say 10 years, and weekly payments. You are happy. The documentation arrives, actually three pieces of it. A summary of the agreement Terms and Conditions on about 30 pages of legalese. No need to go through it here; it basically details out that the bank has all...
