thomas.wieberneit@aheadcrm.co.nz
SAP HANA 2 – Revolution or Evolution?

SAP HANA 2 – Revolution or Evolution?

Yesterday SAP announced SAP HANA 2, an updated and improved version of its flagship product SAP HANA, and new SAP HANA microservices through SAP Hybris as a Service. SAP HANA 2 will be available for first customers on November 30 and an express edition shortly after its general availability. Note: if SAP talks about RTC this usually differs from General Availability, which is only after a successful ramp-up period of about 3 months to validate a product with early adopter customers. So the Express Edition will probably be released around end of Q1/2017. In usual bold marketing words SAP HANA 2 is poised to be a “new foundation for digital transformation” and is according to Bernd Leukert, member of the executive board, Products and Innovation at SAP SE, the continuation of “breakthrough innovation on a highly stable core data platform for our customers”. SAP HANA 2 shall deliver enhancements in the areas of database management, data management, analytical intelligence and application management as well as well as two more services for cloud customers: Text Analysis and Earth Observation Analysis. The latter in a beta status only. These latter two new HANA functionalities are likely to be the reason of tying the two announcements. The update cycle of HANA 2 shall be 6 months. Some Observations It is interesting that SAP refers to the new HANA services as microservices. This suggests that these services are built on top of the HANA 2 core – or else HANA itself has been rearchitected to be built on a microservice architecture. I rather think the former, also as the delivery is via YaaS....
How to move SAP and Customers Beyond CRM

How to move SAP and Customers Beyond CRM

After my SAP CRM State of the Nation and Light at the End of the Tunnel articles of earlier this year it is time again to have a look at what and how SAP is doing in the wider CRM arena. After all SAP also recently released its 1608 Hybris version, which in my eyes makes SAP very competitive again. Let’s start with some facts, which I’d like to put into a bigger context: SAP CRM 7.0 is in mainstream maintenance until end of 2025. This should give some relief to the existing customer base SAP CRM (the on premise product) continues to receive only little investment; on the positive side this investment is very customer driven At the same time CRM 7.0 is the only version that is not in customer specific maintenance; means it is the only version that still gets legal/regulatory and other updates SAP’s CRM strategy ‘Beyond CRM’ has a strong focus on the Hybris line of products, which, I think, meanwhile is highly competitive As an aside to the above points this situation makes the maintenance fee of 22 per cent for SAP CRM in combination with the suboptimal support appear very high The user interface of the Hybris line of products is a lot sleeker than the UI of CRM 7.0 From a functionality point of view, especially looking into industry specific functionalities, CRM 7.0 still has an edge over the Hybris portfolio, with the possible exceptions of Retail as an industry and Hybris Marketing. S/4HANA is getting pretty successful – this may be taken as conjecture, but people I trust confirm this;...