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The Agent Wars Are Over. The Substrate Wars Just Started

The Agent Wars Are Over. The Substrate Wars Just Started

by Thomas Wieberneit | Apr 19, 2026 | Blog

Three titan announcements in two weeks reveal what enterprise software vendors are actually fighting over in 2026, and it is not agents. If you have been tracking enterprise AI announcements through 2025, you have been watching a race about agent counts. How many...
SAP Connect 2025: Unpacking CX, AI, and Does Cinderella Finally Get to Dance?

SAP Connect 2025: Unpacking CX, AI, and Does Cinderella Finally Get to Dance?

by Thomas Wieberneit | Oct 8, 2025 | Analysis, Blog

Before immersing myself into SAP Connect 2025, I had a number of questions that I would like to get answered during the event. These included the ones below and naturally focused on SAP’s CX and AI sides of the house. Some of them I got answered, some of them not, at...
Data Wars: SAP Vs. Salesforce In The AI-Driven Enterprise Future

Data Wars: SAP Vs. Salesforce In The AI-Driven Enterprise Future

by Thomas Wieberneit | Jun 3, 2025 | Analysis, Blog

The past weeks certainly brought a lot of news, with SAP Sapphire and Salesforce’s surely strategically timed announcement of acquiring Informatica, ranging at the top. I have covered both in recent articles. The enterprise software landscape is crackling with...
SAP Sapphire Orlando 2025: How to Steer Through Uncertainty with the AI-Powered Flywheel

SAP Sapphire Orlando 2025: How to Steer Through Uncertainty with the AI-Powered Flywheel

by Thomas Wieberneit | May 26, 2025 | Analysis, Blog

The news SAP just held its annual Sapphire event in Orlando, FL. It is totally under the theme of uncertainty and how technology, in particular SAP’s technology, can help businesses steer through poorly charted waters, to use a nautical metaphor. Uncertainty is caused...
SAP belittles its CX chops – and why this is dangerous

SAP belittles its CX chops – and why this is dangerous

by Thomas Wieberneit | Jan 25, 2025 | Blog

Cloud Wars’ Bob Evans recently did an excellent and very interesting interview with SAP CEO Christian Klein about SAP’s priorities, which include integrating generative AI with SAP Business AI “to address complex business challenges an drive holistic transformation by...
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