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The AI Ferrari: Why Your CX Strategy is Stuck on Concrete Blocks

The AI Ferrari: Why Your CX Strategy is Stuck on Concrete Blocks

by Thomas Wieberneit | May 13, 2026 | Blog, CRMKonvos

We have reached a point in the hype cycle where “AI” is being sprinkled on enterprise software like a seasoning on a cheap steak: it masks the poor quality of the underlying meat but doesn’t make it more nutritious. In the latest CRMKonvo, Bhawani...
The AI Content Trap: Multiplying Mediocrity at Scale

The AI Content Trap: Multiplying Mediocrity at Scale

by Thomas Wieberneit | May 6, 2026 | Blog, CRMKonvos

The AI Content Trap: Multiplying Mediocrity at Scale Marketing has always suffered from a volume addiction; however, the advent of generative AI has turned a bad habit into a terminal condition. In the recent discussion with Volker Hildebrand in our CRMKonvo, we...
SAP’s Double Acquisition: How Dremio and Prior Labs Complete a Data Strategy the Competition Can’t Easily Match

SAP’s Double Acquisition: How Dremio and Prior Labs Complete a Data Strategy the Competition Can’t Easily Match

by Thomas Wieberneit | May 4, 2026 | Analysis, Blog

On May 4, 2026, SAP announced two acquisitions in the same breath: Dremio, an Apache Iceberg-native agentic data lakehouse, and Prior Labs, a pioneer of Tabular Foundation Models. Neither acquisition is exotic. Together, they are contributing to the most coherent...
SAP Draws a Perimeter around Agentic AI and What That Means for the Rest of US

SAP Draws a Perimeter around Agentic AI and What That Means for the Rest of US

by Thomas Wieberneit | Apr 29, 2026 | Analysis, Blog

The most consequential enterprise AI governance document published this year arrived in late April with surprisingly little fanfare. SAP’s updated API Policy, version 4/2026, is a short document in plain English. The clause that is most interesting is Section...
The Orchestration Layer in Enterprise AI Just Got Named. It Has a Gemini Logo on It.

The Orchestration Layer in Enterprise AI Just Got Named. It Has a Gemini Logo on It.

by Thomas Wieberneit | Apr 27, 2026 | Analysis, Blog

What Google Cloud Next 2026 actually told us about the titan pecking order Google Cloud Next 2026 wrapped last week. The official version of the story is the one Google wanted you to read: 260 announcements, 1,302 customer use cases, the Gemini Enterprise Agent...
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