SAP CX – A Deep Look into the Glass Ball

SAP CX – A Deep Look into the Glass Ball

Earlier this year, a few days after attending SAP Sapphire reimagined, I asked Quo Vadis, SAP. At that time industry legend Bob Stutz led the CX group already for 8 months, with Esteban Kolsky being his chief of strategy. At this event there was hardly any mention of...