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The Sales Automation Mirage: Why More AI Means Less Signal

The Sales Automation Mirage: Why More AI Means Less Signal

by Thomas Wieberneit | May 24, 2026 | Blog, CRMKonvos

The contemporary B2B sales landscape is currently drowning in its own engineering achievements. For the past decade, the holy grail of outbound sales development was scale: how many touches could an automated sequence tool squeeze out of a Sales Development...
The AI Ferrari: Why Your CX Strategy is Stuck on Concrete Blocks

The AI Ferrari: Why Your CX Strategy is Stuck on Concrete Blocks

by Thomas Wieberneit | May 13, 2026 | Blog, CRMKonvos

We have reached a point in the hype cycle where “AI” is being sprinkled on enterprise software like a seasoning on a cheap steak: it masks the poor quality of the underlying meat but doesn’t make it more nutritious. In the latest CRMKonvo, Bhawani...
The AI Content Trap: Multiplying Mediocrity at Scale

The AI Content Trap: Multiplying Mediocrity at Scale

by Thomas Wieberneit | May 6, 2026 | Blog, CRMKonvos

The AI Content Trap: Multiplying Mediocrity at Scale Marketing has always suffered from a volume addiction; however, the advent of generative AI has turned a bad habit into a terminal condition. In the recent discussion with Volker Hildebrand in our CRMKonvo, we...
The vCon Reality Check: Moving Beyond Generative Hype to Actual Conversational Architecture

The vCon Reality Check: Moving Beyond Generative Hype to Actual Conversational Architecture

by Thomas Wieberneit | Apr 15, 2026 | Blog, CRMKonvos

Welcome to Reality. Leave Your “AI Magic” at the Door. The AI hype train is moving at terminal velocity, but the tracks are missing. We have vendors pitching artificial general intelligence that will solve world peace, and executives panicking because they...
AI in Q1 2026: Less Magic, More Context, and the Death of the Outbound SDR

AI in Q1 2026: Less Magic, More Context, and the Death of the Outbound SDR

by Thomas Wieberneit | Apr 9, 2026 | Blog, CRMKonvos

Welcome to the second quarter of 2026. The dust of the generative AI explosion seems to have finally settled, so actual business realities can be seen. For the last few years, the enterprise software market has been drowning in vendor promises of AI magic. Now,...
Generative Engine Optimization: The New Tech Hustle or a CX Reality?

Generative Engine Optimization: The New Tech Hustle or a CX Reality?

by Thomas Wieberneit | Apr 1, 2026 | Blog, CRMKonvos

The digital marketing landscape is undergoing a massive tectonic shift. Since the ascent of Google, search engine optimization was the undisputed king of visibility. The industry grew into an eighty-billion-dollar behemoth built entirely on gaming Google search...
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