The Clash of Titans – The Great 2021 Players

by Thomas Wieberneit | Dec 10, 2021 | Blog

The year 2021 comes to an end. More than three years have gone by since the last look at the Clash of Titans, an analysis of how the then big 4.5: Microsoft, Oracle, Salesforce, SAP, and Adobe – along with some other players, are shaping the greater CRM and CX arena....

You are a platform player? How to not be doomed!

by Thomas Wieberneit | Dec 8, 2021 | Blog

These days every significant software vendor and some others, too, is positioning itself as a CX- and/or a platform player. By now, it is well known, what it means to be a platform player, and this is also not the main topic of this post. Just as much: In order...

Zoho One – The Operating System for Business

by Thomas Wieberneit | Oct 19, 2021 | Analysis, Blog, Sponsored

Zoho is a privately-owned technology company that was founded in 1996 as Adventnet, Inc. and has quietly evolved into an ambitious global player that serves the SMB and enterprise markets with cloud applications. The company offers a suite of more than 50...

Zohonomics: How to make a difference by creating resources

by Thomas Wieberneit | Aug 3, 2021 | Blog, CRMKonvos

What does it take to make a company sustainably successful? Why is it so important to combine the global and the local view? And what is Zohonomics about? The CRMKonvos team had the chance to discuss with Vijay Sundaram, Chief Strategy Officer...

Why privacy is not an option

by Thomas Wieberneit | Jul 6, 2021 | Blog, CRMKonvos

Data breaches, ransomware, stolen identities, collecting of data for no benefit of the customer, are only some of the things that we do see every day. There does not seem to be any privacy anymore. This makes privacy and data protection hot topics not only for...