Ecosystems, how to play for small players

by Thomas Wieberneit | Jun 1, 2021 | Blog, Sponsored

Lately, we have talked a lot about ecosystems, in particular business ecosystems. Normally, business ecosystems follow a hub and spoke model rather than a network approach; one major player sets it up, and then adds customers and partners like independent software...

Ecosystem Play – One Game at a Time

by Thomas Wieberneit | Apr 30, 2021 | Blog, Sponsored

It is not that uncommon that a software company creates new software based upon customer requirements. Actually, this is the way things should be done; not exclusively, but to quite an extent. Now, there are few software vendors who are truly independent. Most vendors...

Only Is a Great Word For B2B Customer Focus

by Marshall Lager | Apr 7, 2021 | Blog, Guest Post, Sponsored

This post is a guest piece from Richard Rosen, CEO and founder of Fastcall, a Salesforce CTI vendor and one of my clients. I was talking with Rich about customer focus for focused businesses in a crowded market, and our talk drifted into how limits aren’t a bad...

Work from anywhere done right

by Thomas Wieberneit | Mar 24, 2021 | Blog, Sponsored

Work from Anywhere needs the right culture and the right tools The pandemic has taught us through the past year that it becomes urgent for businesses to adequately deal with the need for new working models that help employees to become as productive when working from...

We all want to be recognized

by Thomas Wieberneit | Mar 2, 2021 | Blog, Sponsored

Abraham Lincoln reportedly said “Don’t worry when you are not recognized, but strive to be worthy of recognition.” I am wondering how this applies to the companies we interact with. I would worry if I was not recognizing my customers, and I work to be recognized...