UX and CRM – How to make them a match

UX and CRM – How to make them a match

When talking about CRM systems, people – especially managers – mostly think about functions, features, and control. How can a process be supported and managed? How can I get good analytics out of the system? Does it fit into the existing IT landscape? These and many...
How to “Zoho-matize” a business

How to “Zoho-matize” a business

During ZohoDay 2022, I had the chance to have a longer conversation with Elie Katz, founder and CEO of National Retail Solutions, NRS. if you do not want to read too much but prefer watching the edited interview, you can do so here. NRS was founded in 2015...