thomas.wieberneit@aheadcrm.co.nz
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CRMKonvos – Bob Stutz and Esteban Kolsky of SAP are talking straight

CRMKonvos – Bob Stutz and Esteban Kolsky of SAP are talking straight

by Thomas Wieberneit | Oct 26, 2020 | Blog, CRMKonvos

In this episode Ralf Korb, Marshall Lager and I had two very special guests: Bob Stutz, president of SAP’s CX group, who shapes the CRM industry for more than 20 years now and Esteban Kolsky, former analyst, both independently...

CRMKonvos – SugarCRM and its cool future beyondCXM

by Thomas Wieberneit | Oct 14, 2020 | Blog, CRMKonvos

CRMKonvos Nr.18 – KI, #beyondCXM perspectives and opportunities with more dynamics are coming up. This time in our focus: The SugarCRM Story and the node.io integration. In this CRMKonvos Ralf Korb and Thomas Wieberneit talked with SugarCRM CEO Craig Charlton...
CRMKonvos – Bob Stutz and Esteban Kolsky of SAP are talking straight

CRMKonvos #17 – Entering The Dark Side of the Cloud

by Thomas Wieberneit | Oct 8, 2020 | Blog, CRMKonvos

#CRMKonvos #17 – The dark side of the Cloud – danger, hope, liability, subscription, privacy … are they all gone? Quo vadis on premise and managed services? We are looking at the dark side of the cloud, its effects, chances and possibilities. We are...
CRMKonvos – Bob Stutz and Esteban Kolsky of SAP are talking straight

CRMKonvos – Mitch Lieberman on CX, CDP and Conversational Excellence beyondCXM

by Thomas Wieberneit | Oct 3, 2020 | Blog, CRMKonvos

During this episode we talked with Mitch Lieberman who has quite some experience in the CRM industry, on the vendor- and analyst side. He was with Epiphany, Sugar, and with G2, to name but a few.He has the insight and the sharp mind that makes this conversation...
CRMKonvos – Bob Stutz and Esteban Kolsky of SAP are talking straight

CRMKonvos – beyondCXM: How to turn customers and employees into raving fans

by Thomas Wieberneit | Sep 25, 2020 | Blog, CRMKonvos

#BeyondCXM. To turn customers and employees into fans as a possibiility to achieve sustainable business is what Ralf Korb and Thomas Wieberneit as hosts discussed with Dr. Winfried Felser and Marc Schmid, CEO of Novadoo. Sometimes the magic of customer experience if...
CRMKonvos – Bob Stutz and Esteban Kolsky of SAP are talking straight

CRMKonvos – The value of Tiktok for Oracle and the route beyond CXM

by Thomas Wieberneit | Sep 20, 2020 | Blog, CRMKonvos

In this episode we had the pleasure to talk with fellow long time analyst, influencer and CRM industry observer Marshall Lager about what value TikTok could bring to Oracle – if any – and continued from there to experiences and experience management upto...
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