The Return of the Undead – Do they go B2B or B2C?

by Thomas Wieberneit | Feb 21, 2022 | Blog

In the first part of this article, I explained why there is no metaverse (yet), although the idea is around for quite some years. Despite the current hype, it is just a re-emerging topic. Foundational technologies like VR are around since as long as the...

Metaverse – The Return of the Undead

by Thomas Wieberneit | Feb 7, 2022 | Blog

There. Is. No. Metaverse. I am sorry to be a party pooper but read me out. It doesn’t exist. At least not yet. And not for quite some years to come. I am talking of a decade or more. Perhaps not ever. And whence it comes, it probably looks different from what we see...

RPA – hot or not? Here are the ultimate answers

by Thomas Wieberneit | Jan 26, 2022 | Blog, CRMKonvos

One of today’s big business topics is robotic process automation. What is it? A boon or a thing? Where is the real value in applying RPA and how to do it right? So many questions that the #CRMKonvos team needed to ask Sebastian Eggert of SOGEDES. It is no secret...

The secrets to improving Sales Operations and thereby making your salespeople love their system

by Thomas Wieberneit | Jan 12, 2022 | Blog, CRMKonvos

Three times is the charm. Our first attempt was disrupted by Texas getting off the (power) grid due to a winter storm, the second one due to Streamyard going offline (courtesy of a Google problem), now we finally made it happen and talked with an enterprise software...

A CMS contributes to customer experiences, does it?

by Thomas Wieberneit | Jan 4, 2022 | Blog, CRMKonvos

Everybody is talking of “creating customer experiences” – even I, although I am convinced that any experienced is created by the person on the receiving side of an engagement.  But then, how to formulate this in only a few words? Nevertheless,...